Central Payments expands; adds more staff

Updated: Oct 19

October 15th, 2021

The Dells City Journal

Author: Addy Gilbert | Staff Intern



Central Payments has almost doubled their staff after planning to open a second location in downtown Sioux Falls. There is a lot of talent in the payments technology space in Sioux Falls so having a second location will be beneficial. This expansion will help Central Payments to serve their partners by adapting to the changing financial technology industry and to provide the products they need. The expansion will also help with increasing their brand presence in Sioux Falls. Since they have added many new staff members Jen Miller and Mellissa Otten have been very beneficial to their staff team.


Jen Miller serves as Central Payments’ Employee Success Manager. Her role is to focus on all things people, leadership and culturally related strategies. She has spent much of her first few months with the company engaging in one-on-one sessions with each staff member. “The potential within Central Payments is astounding. I see why the past seven years have led to such success. The future of this organization and its people are so bright!” said Miller. Miller explains that she is a mortician by trade and that is what has established her love for people and to care for them. Miller has enjoyed her short time at Central Payments and continues to say, “it has some of the most dedicated and servant-hearted leaders I’ve ever had the honor to work alongside.”


Mellissa Otten is the Director of Marketing and Communications. Prior to working at Central Payments, she started her marketing career at Daktronics in Brookings, then moved to Sioux Falls to take a position at Account Executive at KELO, and then spent over ten years in the marketing departments at Great Western Bank, Sanford Health and POET. She explained that Central Payments has provided more support and flexibility than she expected in the transition of jobs. “They say everything happens for a reason, and I feel fortunate to have landed at a great organization,” Otten said. “I am grateful for the people I work with and proud of the impact we are having on financial accessibility for underserved populations in the United States.”