Making Financial Experience BetterSM
Current Openings as of April 15, 2021
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A successful candidate will oversee Central Payments BSA/AML Compliance Program by establishing, reviewing, and monitoring the system of internal controls for ensuring company-wide compliance. This role will also coordinate the execution of the annual BSA/AML and Sanctions risk assessments base on current risk, program guidelines, and regulatory requirements and expectations.
A successful Platform Support Engineer applies expert knowledge of API to resolve technical issues while managing various lines of communication via email, phone and partner meetings. Demonstrated ability to support technical issues and provide solid communication skills, both oral and written in order to create structure between the support department and the development team. You will be answering questions and resolving issues related to Open*CP API for users, support agents, sales and product teams, engineers, and senior leadership to promote the efficient use of our platform and integrations. The Support Team is responsible for providing updates on issues requiring additional or advanced troubleshooting, or developer effort.
The successful candidate will engage and collaborate with internal stakeholders, clients, and vendors to continually assess satisfaction and identify opportunities to improve our technology solutions, with particular focus on expanding the capabilities of and simplifying external engagement with the Open*CP Fintech API Marketplace. We are looking for an individuals with proven experience and superior skills in listening to user needs and translating those into executable internal project plans, statements of work, and product/feature roadmaps.
The Employee Success Manager will lead Central Payments’ employee recruitment, development, training, and performance management programs.
Performs various support tasks for the program management function, including responding to inbound telephone calls and emails from cardholders. Prior customer service experience required.
Central Payments is an Equal Employment Opportunity Employer. It is the policy of Central Payments to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, sexual orientation, age, disability, veteran status, national origin, or any other characteristic protected by applicable law.
Background check is required for all positions.