Making Financial Experience BetterSM
Current Openings as of June 16, 2021
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This role will assist in daily IT related jobs, PC support, and all network troubleshooting and be responsible for the maintenance of corporate documentation regarding information systems setup, procedures, and training as it relates to our vendors and Central Payments.
The successful candidate will be an integral member of Central Payments’ management team. As such, the individual will lead the business development and client services teams to ensure CPs’ products and services are competitive in the marketplace, relationships are structured in a manner that is mutually rewarding for CPs and its partners, and we maintain the highest level of partner satisfaction. The candidate
must be knowledgeable of the broader payments and banking market and possess excellent communication, networking, and negotiation skills.
We are looking for a candidate to fulfill a cross-functional role within the Information Technology organization. This person should be a change agent that can drive and document processes, someone who can challenge the status-quo, and lead IT related Programs (while partnering with the business). Some of the programs to manage include, but not limited to; third party vendors, drafting and understanding technical documents/whitepapers, creating and drafting technical standards for our platforms, vendors, metrics/reporting, and workflow.
A successful Platform Support Engineer applies expert knowledge of API to resolve technical issues while managing various lines of communication via email, phone and partner meetings. Demonstrated ability to support technical issues and provide solid communication skills, both oral and written in order to create structure between the support department and the development team. You will be answering questions and resolving issues related to Open*CP API for users, support agents, sales and product teams, engineers, and senior leadership to promote the efficient use of our platform and integrations. The Support Team is responsible for providing updates on issues requiring additional or advanced troubleshooting, or developer effort.
The Partner Solutions Manager is responsible for working directly with designated Central Payments partners as the primary contact to help meet program volume targets, ensure partner satisfaction, and identify new growth opportunities.
The AML/Fraud Analyst reviews daily, weekly and monthly suspicious activity alerts within AML Application and analyzes transaction activity reports for possible money laundering, fraud or unusual activity in order to determine if escalation is required.
Implementation Managers lead, manage, and organize new partner implementations to ensure the Bank, Processing Partners, Service Providers, Networks and other third-party partners have the requirements needed to evaluate and setup new payments issuing programs.
The Enterprise Risk Analyst is responsible for supporting the Information Security Officer and the Enterprise Risk Management (ERM) team through the development and maintenance of risk management programs. Enterprise Risk Analyst will continuously assess business unit policies, procedures and operations to ensure the organization is meeting all regulatory requirements and best practices.
Performs various support tasks for the program management function, including responding to inbound telephone calls and emails from cardholders. Prior customer service experience required.
Central Payments is an Equal Employment Opportunity Employer. It is the policy of Central Payments to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, sexual orientation, age, disability, veteran status, national origin, or any other characteristic protected by applicable law.
Background check is required for all positions.